Terms and Conditions
Last Updated: 1 March 2026
Acceptance of Terms
By using Tempo Golf’s website, booking system, or facility, you agree to these Terms and Conditions.
Bookings & Payments
All bookings are made through Alba.
Payment is processed securely through Adyen.
Full payment is required to secure a reservation.
Rates vary between peak and off-peak hours and may change.
Maximum 4 players per bay.
Cancellation & Refund Policy
Cancellations made 4 hours or more before the start time are eligible for a full refund or full credit.
Cancellations made under 4 hours are non-refundable.
No-shows are non-refundable.
Early departures do not qualify for refunds.
Group bookings or events may have separate cancellation rules.
Membership Terms
If you purchase a membership:
Membership benefits will be outlined at the time of purchase.
Memberships are non-transferable.
Cancellation or renewal terms are disclosed within the membership agreement.
Rules & Safety Requirements
To ensure a safe and enjoyable experience, all guests must follow these rules:
Equipment & Swing Safety
Swing only when the hitting area is clear.
Maintain safe distance from other players.
Use equipment responsibly.
Facility Conduct
No alcohol allowed on premises.
Light food and drinks are permitted away from sensitive equipment.
Only clean indoor shoes are allowed.
No age restrictions; minors must be supervised.
Follow all staff instructions.
Damage Responsibility
Guests are responsible for the full repair cost of any damage resulting from misuse, negligence, or intentional behavior.
Liability Waiver
By booking or entering Tempo Golf, you acknowledge:
The inherent risks of swinging golf clubs indoors
The possibility of injury from stray balls or player error
You agree that Tempo Golf is not liable for:
Injuries caused by accidents, misuse, or negligence
Damage to personal property
Lost or stolen items
Liability is limited to the fullest extent permitted by Ontario law.
User Conduct
Guests must not:
Engage in unsafe or disruptive behavior
Attempt to bypass booking or payment systems
Harass staff or guests
Use the facility for unlawful purposes
SMS Program
If you opt in to receive SMS messages from Tempo Golf, you agree to receive text messages at the mobile number you provide.
Types of Messages
Depending on your interactions with Tempo Golf and the type of consent you provide, messages may include:
Booking confirmations and reminders
Booking or facility-related notifications
Customer service and account-related messages
Membership-related communications
Promotional offers, updates, or other marketing messages, where you have provided the required consent
Message Frequency
Message frequency varies depending on your bookings, account activity, membership, and communication preferences. Promotional message frequency may vary over time.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier and wireless plan. Tempo Golf is not responsible for any charges imposed by your mobile carrier.
Opting Out
You may stop receiving SMS messages by replying STOP to any Tempo Golf SMS message. After you send STOP, you may receive a final confirmation message confirming that you have been unsubscribed.
Help & Support
For help with the Tempo Golf SMS program, reply HELP to a Tempo Golf SMS message or contact us at:
Email: contact@tempogolf.ca
Phone: (437) 783-5156
Consent
By opting in to receive SMS messages, you confirm that you are the authorized user of the mobile number provided and consent to receive the applicable messages from Tempo Golf. Consent to receive marketing messages is not a condition of purchasing goods or services.
You may withdraw your consent to marketing communications at any time. Transactional or service-related communications may still be sent when necessary to provide services you have requested.
Privacy
Your mobile phone number and SMS opt-in/consent information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
For more information about how Tempo Golf collects, uses, and protects personal information, please see our Privacy Policy.
Intellectual Property
All branding, text, images, logos, and content on this website belong to Tempo Golf. Unauthorized reproduction is prohibited.
Changes to Terms
Tempo Golf may update these Terms at any time. Continued use constitutes acceptance.
Contact
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: contact@tempogolf.ca
Phone: (437) 783-5156