Privacy Policy
Last Updated: 1 March 2026
This Privacy Policy explains how Tempo Golf collects, uses, discloses, and safeguards your information when you visit our website, make a booking, or use our indoor golf simulator facility located in Ontario, Canada. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial requirements.
By accessing our services, you consent to the practices described in this policy.
Information We Collect
We collect information to operate efficiently, provide safe and accurate bookings, and enhance your experience.
Personal Information
Name, email address, phone number
Payment information (processed exclusively through Adyen – we do not store card data)
Billing details when required
Optional emergency contact for group bookings
Booking & Facility Usage Information
Bookings made through Alba
Bay selections, booking times, preferences
Membership details (if applicable)
Attendance and check-in history
Technical Data
IP address
Browser type and version
Device type
Pages visited
Session performance data (no analytics platforms used)
Cameras & Security Monitoring
Tempo Golf uses security cameras in public areas for:
Safety
Theft prevention
Facility monitoring Cameras are not installed in private or sensitive areas.
Cookies
Only essential cookies are used for session stability. No marketing or analytics cookies are used.
How We Use Your Information
We use your information to:
Process bookings and payments
Provide confirmations, reminders, and notifications
Manage memberships
Improve our services and facility operations
Prevent fraudulent activity
Comply with legal obligations
Sharing Your Information
We share information only when necessary:
Service Providers
Alba for booking management
Adyen for secure payment processing
Email and communication platforms
Legal Requirements
We may share information if required by law, court order, or government authority.
Business Transfers
If Tempo Golf undergoes a merger, acquisition, or sale, data may be transferred as part of the transaction.
We do not sell or rent personal data.
Security Measures
Tempo Golf uses:
Encrypted payment processing via Adyen
Secure servers and restricted data access
Routine internal security checks
Data Retention
We retain data only as long as necessary for:
Booking and membership management
Legal compliance
Accounting and business reporting
You may request deletion at any time unless retention is required by law.
Your Privacy Rights
You may at any time:
Access your personal information
Request corrections
Request deletion (where permitted)
Withdraw consent for non-essential data use
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.
International Data Transfers
Some service providers may store data outside Canada under contractual privacy protections.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.
Contact
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: contact@tempogolf.ca
Phone:
